For our wonderful Lightsock customers, we’d like to share some key insights to help you make the most of your purchase:
- Ensure WHITE PLATES are perfectly flush to the tube and aligned. This helps avoid cross-threading.
- Engage the BLACK KNOB threads gently and avoid over-tightening to preserve their condition.
Please note: We are dedicated resellers of the Lightsock product. The manufacturer considers certain issues, such as cross-threading or stripping, to be a result of either misuse or natural wear and tear. We always prioritize our customers’ satisfaction, and while we may choose to replace items, this is at our discretion.
Replacement knobs available for just $10!
Thank you for choosing us for your lighting needs!